On November 8, 2024, a delegation from Chiba Institute of Technology (CIT), led by Mr. Someya Akito – Chairman of the University Council, visited FTU as part of the cooperation agreement between the two universities.

FTU representatives included Assoc. Prof. Dr. Bui Anh Tuan – President; Assoc. Prof. Dr. Nguyen Thi Hien – Director of the Vietnam-Japan Human Resource Development Institute (VJCC); and Ms. Tran Thi Kieu Minh – Deputy Director of VJCC, along with other staff.

Assoc. Prof. Dr. Bui Anh Tuan extended a warm welcome to the CIT delegation, reaffirming the fruitful cooperation between the two universities over the past two years.

Assoc. Prof. Dr. Nguyen Thi Hien summarized key achievements: CIT professors taught two cohorts of VJCC’s Digital Business undergraduate program, covering three modules that received high praise for their academic quality and teaching methods. CIT also hosted three batches of VJCC lecturers for training and technology transfer.

FTU leaders expressed gratitude to CIT for their hospitality and support, emphasizing that these efforts are pivotal for the continued development of the Dbiz project.

Mr. Someya Akito reiterated CIT’s commitment to the Dbiz project and expressed optimism about extending the agreement for deeper academic exchanges, providing students with practical skills.

Assoc. Prof. Dr. Bui Anh Tuan highlighted FTU’s goal to innovate and expand into new fields, such as technology and big data, alongside its traditional disciplines. Strengthening ties with CIT is crucial to FTU’s strategy of blending established strengths with emerging fields.

On November 12, 2024, the Department of Communications and Community Relations, in collaboration with the Department of International Affairs, hosted a delegation from Panasonic Corporation (Japan) for a career guidance event with the university's students.

Representing Panasonic were Mr. Otani Yohei – General Manager of Accounting; Mr. Kanzui Hirotoshi – Administrative Director of Panasonic Industrial Devices Vietnam Co., Ltd.; Ms. Tran Phuong Loan – Assistant General Manager of Human Resources and Administration at Panasonic Industrial Devices Vietnam; and other staff members of Panasonic Corporation.

Representing FTU were Assoc. Prof. Dr. Cao Dinh Kien – Director of International Affairs; Ms. Nguyen Huyen Minh – Head of the Department of Communications and Community Relations; along with other staff and a large number of students.

The program began with warm welcoming remarks from Ms. Nguyen Huyen Minh, emphasizing the importance of career guidance programs in equipping students with practical skills and knowledge about the labor market and employer expectations.

Assoc. Prof. Dr. Cao Dinh Kien introduced FTU, highlighting its nearly 65-year legacy, mission, vision, and core values, as well as its domestic and international cooperation programs. Following this, representatives from Panasonic introduced the company and its business divisions. Established in 1918, Panasonic has grown into a global enterprise with a presence in automation, supply chain management software, industry, and energy sectors, beyond its well-known consumer electronics.

In Vietnam since the 1950s and formally established in 1971, Panasonic has contributed to the nation through research, manufacturing, distribution, and CSR activities. The company now operates seven subsidiaries with around 7,000 employees.

An engaging Q&A session followed, with FTU students eagerly asking questions about Panasonic’s internship and recruitment opportunities. Panasonic representatives emphasized that they seek not just the best candidates but the right ones, leaving a strong impression of FTU students’ confidence, presentation skills, and language proficiency.

The delegation also toured FTU’s facilities and campus during their visit.

On November 7, 2024, Foreign Trade University held a solemn ceremony to appreciate domestic and international partners and individuals with outstanding contributions to the development of the university’s international education partnerships.

Attending the ceremony, on behalf of Foreign Trade University, were Assoc. Prof. Dr. Bui Anh Tuan – President; Assoc. Prof. Dr. Ho Thuy Ngoc – Dean of the Faculty of International Education; Dr. Nguyen Ngoc Dat – Vice Dean of the Faculty of International Education; along with staff and lecturers of the university.

At the ceremony, Assoc. Prof. Dr. Bui Anh Tuan, on behalf of the university leadership, presented Letters of Appreciation to the University of Bedfordshire, the University of Northampton, the University of the West of England, and the University of Sunderland from the United Kingdom; the University of New Brunswick from Canada; Aomori Chuo Gakuin University from Japan; SolBridge International School of Business from South Korea; Ming Chuan University from Taiwan; Vatel Vietnam; Intercontinental Westlake Hanoi Hotel; Intercontinental Hanoi Landmark 72 Hotel; and Maison Vie Restaurant. This was to honor their dedicated and close cooperation in creating an open education ecosystem – embodying the unique spirit of FTU and adding value to the joint training programs that serve as a crucial foundation for learners. Additionally, the President presented the university’s highest honor, the Symbol of Development, to several individuals from these organizations to acknowledge their tireless efforts in strengthening partnerships with FTU, bringing practical benefits to learners.

The partnerships between FTU and its international partners in joint education programs are not only built on cooperation in education but also a deep connection in vision and development goals. These collaborations enrich the curriculum and research activities, while also creating an international academic environment that broadens the knowledge and skills of students and lecturers. Building on this solid foundation, FTU and its partners are committed to achieving even greater success in the future.

On November 1, 2024, Foreign Trade University organized the 7th Forum on Internationalization in Higher Education (FIHE 7) with the theme: "International Branch Campuses: New Approach for Multinational Higher Education Institutions in Emerging Countries."

This year's forum was attended by over 300 delegates from 40 international universities and organizations, 50 domestic universities and organizations, and 25 embassies in Vietnam. The two keynote speakers at FIHE 7 were Mr. Rob Stevens – Global Partnerships Director, Massey University (New Zealand), and Professor Julia Gaimster – Deputy Vice-Chancellor of Academic, Research, and Student Programs, RMIT University Vietnam.

Attending the forum on behalf of Foreign Trade University were Assoc. Prof. Dr. Bui Anh Tuan – Secretary of the Party Committee and President; Assoc. Prof. Dr. Le Thi Thu Thuy – Deputy Secretary of the Party Committee and Chairwoman of the Board of Trustees; Assoc. Prof. Dr. Pham Thu Huong – Vice President; Assoc. Prof. Dr. Vu Thi Hien – Vice President; Assoc. Prof. Dr. Cao Dinh Kien – Director of the International Affairs; heads and deputies of departments, staff, lecturers, and students of the university.

In the rapidly changing global context, developing countries, including Vietnam, are playing an increasingly important role in the international higher education ecosystem. With strong economic growth, the demand for high-quality education that meets global standards is increasing in developing countries. The establishment of international branch campuses by prestigious universities worldwide has become an effective solution to provide students in developing countries with direct access to advanced expertise and resources. This approach marks a significant step compared to traditional globalization models, facilitating cultural exchange as well as cooperation in research and education. Vietnamese higher education institutions are striving to expand their infrastructure but face resource constraints, while international higher education institutions want to establish branch campuses but face numerous challenges. With the aim of creating a forum to share knowledge and experiences about innovative models in international higher education cooperation, Foreign Trade University organized the 7th Forum on Internationalization in Higher Education (FIHE 7).

In his opening speech, Assoc. Prof. Dr. Bui Anh Tuan – Secretary of the Party Committee and President of Foreign Trade University affirmed the university's strong belief in the value of internationalization in education and the connections of educational institutions worldwide. Foreign Trade University recognizes that international branch campuses play a crucial role in providing high-quality higher education, but establishing such campuses is not easy. In his remarks, Assoc. Prof. Dr. Bui Anh Tuan emphasized FTU's commitment to creating a collaborative environment where organizations can exchange solutions to promote inclusivity in education. "FIHE is one of the ways we fulfill this mission," the President emphasized the role of the Forum in building a community of organizations and educators committed to global education. Assoc. Prof. Dr. Bui Anh Tuan thanked experts from around the world for attending the Forum and sharing their experiences and insights on establishing and operating successful international branch campuses.

This year's forum featured keynote presentations from Mr. Rob Stevens – Global Partnerships Director, Massey University (New Zealand), who delivered the presentation "One Opportunity, Three Ways to Go - Learnings from Massey's TNE Expansion into Singapore," and Professor Julia Gaimster – Deputy Vice-Chancellor of Academic, Research, and Student Programs, RMIT University Vietnam, who shared the presentation "RMIT University - Our Experience in Delivering High-Quality International Education in Vietnam."

The first keynote presentation, "One Opportunity, Three Ways to Go - Learnings from Massey's TNE Expansion into Singapore," was delivered by Mr. Rob Stevens – Global Partnerships Director at Massey University, focusing on Massey's transnational education (TNE) model in Singapore. Mr. Stevens shared Massey's journey from a small agricultural college established in 1927 to a leading university with over 27,000 students, including more than 5,000 international students from over 100 countries. Ranked in the top 3% of universities worldwide, Massey has successfully implemented TNE programs, particularly in Singapore, making it a pioneer in TNE in New Zealand. Based on Massey's experience, Mr. Stevens introduced three viable models for expanding TNE in Singapore: extending existing partnerships, creating joint ventures, and establishing independent branch campuses. He explained that Singapore's favorable legal environment, robust regulatory framework, and English proficiency have made it an ideal market for TNE initiatives. Currently, Massey's TNE model in Singapore serves as the foundation for plans to expand into Vietnam, where the university hopes to offer programs in Computer Science, Business, Agriculture, Creative Arts, and Social Sciences. Mr. Stevens emphasized the importance of choosing culturally aligned partners and maintaining high-trust relationships. He shared that successful partnerships require open communication, patience, and mutual understanding. "Partnership is key," he asserted, highlighting the necessity of aligning organizational values and goals to ensure effective international collaboration.

The second keynote presentation, delivered by Professor Julia Gaimster – Deputy Vice-Chancellor of Academic, Research, and Student Programs at RMIT University Vietnam, focused on "RMIT University - Our Experience in Delivering High-Quality International Education in Vietnam." Established in 1887, RMIT is globally renowned for its strengths in technology, design, and vocational education. With campuses in Australia, Vietnam, and Spain, RMIT Vietnam was established in 2000 and has grown to become a leading international education institution in the region, with over 12,000 students as of 2023. In her presentation, Professor Gaimster emphasized a commitment to quality assurance through compliance with the standards of the Australian Tertiary Education Quality and Standards Agency (TEQSA) across all its campuses. This commitment is achieved through key measures: applying a consistent policy framework, managing risks aligned with both global and local contexts, and auditing and adjusting services to suit each country. By maintaining an integrated governance system, RMIT ensures academic and operational quality across all its international locations.

Following the keynote presentations, the forum's plenary discussion was moderated by Assoc. Prof. Dr. Cao Dinh Kien – Director of the International Affairs, Foreign Trade University. Guests discussed opportunities, challenges, and promising future directions for establishing international branch campuses in developing countries. The plenary discussion featured Mr. Nguyen Anh Tuan – Deputy Director General of the Foreign Investment Agency, Ministry of Planning and Investment; Ms. Jennifer Bahen – Education and Research Counsellor, Australian Embassy; Mr. Felix Wagenfeld – Director of the German Academic Exchange Service (DAAD) in Vietnam; and Dr. Trinh Viet Dzung – Southeast Asia Campus Director, Kühne Logistics University.

Ms. Jennifer Bahen, Education and Research Counsellor at the Australian Embassy, shared the embassy's role in supporting Australian universities to collaborate with Vietnamese educational institutions. She emphasized that the embassy not only facilitates the expansion of Australian universities in Vietnam but also helps them deeply understand the cultural, political, and social context of the country. "We don't want Australian universities to come to Vietnam without understanding this country," Ms. Bahen said, emphasizing that understanding cultural and social factors is crucial for ensuring successful and sustainable partnerships. She also stressed that international branch campuses represent their country's image, so the Australian Embassy ensures that Australian universities operate meticulously and bring the best values of Australian education to Vietnamese students. When asked about building strong partnerships that harmonize cultural, educational, and operational differences between universities of the two nations, Ms. Bahen cited examples like the University of Queensland, which recently launched a new collaboration program with Foreign Trade University. According to her, Australian universities need to bring their distinct identities and characteristics to establish themselves in Vietnam. Ms. Bahen also highlighted that collaborations with Vietnam should benefit both parties and expressed the desire to see more Australian students studying in Vietnam, fostering two-way exchange instead of just having Vietnamese students studying in Australia. She believed this interaction would enrich the learning experience and enhance mutual understanding between the two cultures and education systems.

Mr. Nguyen Anh Tuan, Deputy Director General of the Foreign Investment Agency, Ministry of Planning and Investment, and an alumnus of Foreign Trade University, expressed his pride in returning to his "former home." He shared that Vietnam is aiming to become a high-income developed country by 2045, in line with Resolution 45-NQ/TW dated November 24, 2023, of the 13th Central Committee of the Communist Party, which focuses on building and promoting the role of intellectuals to meet the requirements of fast and sustainable national development in the new phase. He stated that the Ministry of Planning and Investment is also working to promote foreign direct investment (FDI) in Vietnam to support socio-economic development. In the context of education internationalization, Mr. Tuan emphasized that the Ministry of Planning and Investment has been coordinating with the Ministry of Education and Training to facilitate international branch campuses in Vietnam. Although there are still many challenges related to legal and procedural issues, he affirmed that the Ministry of Planning and Investment would strive to develop more supportive policies to attract investment in the education sector and promote the internationalization of higher education in Vietnam.

From the perspective of logistics, Dr. Trinh Viet Dzung – Southeast Asia Campus Director of Kühne Logistics University (KLU), shared KLU's expansion strategy in the region. He stated that KLU aims to expand with three international branch campuses in Asia, Africa, and Latin America, with Vietnam being identified as the most potential market in Asia due to the rapid growth demand in the logistics industry. However, Dr. Dzung emphasized that, as a small university, KLU does not intend to establish an independent campus in Vietnam but will focus on partnerships with domestic universities. According to him, KLU not only wants to "export" workforce from Germany to Vietnam but also wants to deeply understand the social context, market, and specific needs of the logistics industry in Vietnam. KLU's strategy is to closely collaborate with Vietnamese universities to develop training programs that best meet market demands. Through this collaboration, Dr. Dzung hopes KLU can contribute to improving the quality of human resources for the logistics industry in Vietnam and create long-term value for the local market.

Mr. Felix Wagenfeld – Director of the German Academic Exchange Service (DAAD) in Vietnam, shared DAAD's experience in promoting international education cooperation. He stated that DAAD is the largest organization in the world supporting and promoting international education exchange, not only providing opportunities for Vietnamese students to study in Germany but also supporting German universities in developing cooperation programs with Vietnam. According to him, long-term and close cooperation strategies with Vietnamese universities help create a solid foundation for internationalization programs in education, offering Vietnamese students excellent learning opportunities. Mr. Wagenfeld also emphasized that although Germany places less emphasis on establishing independent international branch campuses, the country is particularly interested in transnational education models. Instead of building independent facilities abroad, German universities often choose to collaborate with local educational institutions to implement international study programs directly in partner countries. According to him, this strategy not only saves resources but also helps cooperation programs better adapt to the local cultural and social context, bringing mutual benefits.

In her closing remarks, Assoc. Prof. Dr. Pham Thu Huong – Vice President of Foreign Trade University affirmed, "Throughout today's discussions, the speakers and delegates have unanimously agreed that promoting international cooperation, seizing opportunities, addressing challenges, and ensuring quality standards are the core elements for developing international branch campuses (IBCs) in emerging countries, especially Vietnam." Based on this, the forum has reached consensus on key principles, including: the role of IBCs in expanding access to quality education; addressing challenges; quality assurance and innovation in higher education. Although establishing IBCs may face difficulties due to regulatory and cultural differences, these challenges can be addressed through early engagement with stakeholders and building strong partnerships with local institutions.

Assoc. Prof. Dr. Pham Thu Huong emphasized the importance of enhancing education quality and encouraging innovation while continuously improving teaching methods and practices to meet the increasing demands of students and the global education landscape. She also affirmed that maintaining collaborative partnerships creates a closely linked educational ecosystem between universities, governments, and businesses, promoting higher education development and meeting globalization demands while supporting local development.

"These principles reflect our shared vision for the future of higher education in Vietnam and other countries around the world, and we are committed to translating these principles into concrete actions." On this occasion, Assoc. Prof. Dr. Pham Thu Huong expressed her heartfelt thanks and extended a formal invitation for delegates to continue participating in future FIHE events, expressing optimism about the relationships and cooperation opportunities that will expand following this event. Assoc. Prof. Dr. Pham Thu Huong emphasized that FIHE is not only a place for educators and international experts to meet but also a platform for fostering innovation and sharing knowledge among nations. She also expressed hope that FIHE would continue to be a source of inspiration and motivation for future global education initiatives.

In October 2024, a delegation from Foreign Trade University (FTU), led by Assoc. Prof. Dr. Bui Anh Tuan – President of FTU, attended the 70th anniversary celebration of Woosong Education Organization in South Korea.

The delegation included M.A. Bui Ngoc Dung – Head of the Department of Equipment Management, and Dr.Deputy Head of the Faculty of International Education. The visit marked a significant step in the collaboration between FTU and Woosong Education Organization.

During the visit, Assoc. Prof. Dr. Bùi Anh Tuấn met with Woosong’s leadership to discuss new cooperation opportunities. The delegation also toured Woosong’s modern facilities, including SolBridge International School of Business and advanced Hybrid and Smart Classrooms.

The FTU delegation participated in the inauguration of Woosong Global Park, a symbolic venue featuring national flowers representing Woosong’s international partners.

At the 70th anniversary ceremony, Assoc. Prof. Dr. Bui Anh Tuan delivered a congratulatory speech, commending Woosong’s contributions to education and expressing hope for continued collaboration. Vietnamese students in the FTU-SolBridge program showcased a cultural performance that highlighted Vietnam’s vibrant traditions.

To commemorate the occasion, Assoc. Prof. Dr. Bui Anh Tuanpresented a special gift to Mr. Sung Kyung Kim, Chairman of Woosong Education Organization.

After six months of competition and four rigorous rounds, the finals of the Social Business Creation (SBC) 2024 took place on October 2, 2024 (local time: October 1) at HEC Montréal Business School, Canada. Out of 106 projects, 417 participants, and 28 countries, Vietnamese teams, particularly those from Foreign Trade University, achieved outstanding results.

The Galaxy Biotech project, led by founder Ms. Do Diem Chau and team leader Do Tuan Anh – a K61 student in International Business – won first place, earning a prize of 30,500 CAD. The project team included six FTU students and three advisors: Assoc. Prof. Dr. Ly Nguyen Ngoc and Assoc. Prof. Dr. Tran nguyen Chat from FTU, and Dr. Tran Xuan Linh from Greenwich Vietnam. Galaxy Biotech’s product, “Breathing Bags”, addresses plastic waste and food preservation issues using advanced nano technology.

Additionally, the Fuwa and Sokfarm projects – both involving FTU students – secured second and third places globally. Several other accolades were awarded to FTU participants, including Audience Choice Award and Credo Impact's Prize.

Six young Vietnamese individuals were honored as Outstanding Global Entrepreneurs, including two FTU students: Nguyen Thu Thuy (Faculty of Banking and Finance) and Le Gia Bao (Faculty of Business Administration). Various advisors and judges from Vietnam also received prestigious awards for their contributions.

This success reflects the creativity and ambition of young Vietnamese talents, reaffirming their readiness to innovate and contribute to sustainable development globally.

On October 14, 2024, Foreign Trade University (FTU) organized the inaugural event for the ASEAN-MERCOSUR Chair Program. This marks the launch of a significant initiative aimed at enhancing economic and trade relations between the ASEAN region and MERCOSUR (the Southern Common Market).

The ceremony was attended by notable guests, including H.E. Marcos Bednarski – Ambassador of Argentina to Vietnam, H.E. Raul Pollak Giampietro – Ambassador of Uruguay to Vietnam, Ms. Ana Nogueira – Deputy Ambassador of Brazil to Vietnam, and Assoc. Prof. Dr. Ignacio Bartesaghi – Director of the Institute of International Business at the Catholic University of Uruguay and Program Coordinator for the ASEAN-MERCOSUR Chair. The event also saw the participation of FTU faculty, researchers, and students.

In her opening speech, Assoc. Prof. Dr. Pham Thu Huong – Vice President of FTU – emphasized the importance of the ASEAN-MERCOSUR Chair Program in fostering dialogue among academics, governments, and businesses, while encouraging students to seize this opportunity to broaden their perspectives.

The ambassadors reaffirmed their embassies’ support for the ASEAN-MERCOSUR Chair Program, highlighting its potential to strengthen cooperation between the two regions. In a video message, Ms. Ngo Minh Nguyet – Vietnamese Ambassador to Argentina and Uruguay – underscored the shared strengths and potential for collaboration in resources, human capital, and technological advancement.

Assoc. Prof. Dr. Ignacio Bartesaghi then presented an overview of the program’s objectives and activities for 2024-2025, followed by a discussion on the vast opportunities for cooperation between the two regions in economics, public policy, science, and technology.

On October 4, 2024, Foreign Trade University (FTU) hosted “International Night 2024” – a special event held for the first time for international students studying at the Hanoi campus.

The event honored the presence of distinguished guests, including Assoc. Prof. Dr. Le Thi Thu Thuy – Chairwoman of the Board of Trustees, Assoc. Prof. Dr. Pham Thu Huong – Vice President, and other leaders of faculties and departments with international students.

In her opening remarks, Assoc. Prof. Dr. Pham Thu Huong expressed her excitement in welcoming more than 80 international students from 15 countries, wishing them a memorable event and fulfilling academic experiences under FTU's roof.

International Night 2024 provided a vibrant and emotional platform where faculty members and students could connect, exchange, and share cultural stories and values. At FTU, international students do not just study; they also promote their countries' cultures and immerse themselves in the unique cultural essence of other nations. Attendees enjoyed the cuisine of 15 countries, personally prepared and served by international students, under the theme “Tastes of Home.” Additionally, creative and exciting music performances further enriched the event.

On October 2, 2024, the Faculty of International Economics of Foreign Trade University (FTU) organized the scientific seminar “Prospects for Vietnam-UAE Economic Cooperation”, featuring Dr. Bader Almatrooshi, Ambassador Extraordinary and Plenipotentiary of the United Arab Emirates (UAE) to Vietnam, as the keynote speaker.

The event was part of a series of activities celebrating the 15th anniversary of the Faculty. Before the seminar officially commenced, Ambassador Bader Almatrooshi, Deputy Ambassador Eisa Almatrooshi, and other economic, political, diplomatic, and cultural leaders from the UAE Embassy in Vietnam paid a courtesy visit and discussed cooperation opportunities between the UAE Embassy and FTU, as well as future collaboration prospects.

On behalf of FTU leadership, the delegation was welcomed by Assoc. Prof. Dr. Dao Ngoc Tien – Vice President; Assoc. Prof. Dr. Vu Hoang Nam – Head of the Department of Research Administration; Assoc. Prof. Dr. Cao Dinh Kien – Director of International Affairs; and Assoc. Prof. Dr. Hoang Xuan Binh – Dean of the Faculty of International Economics.

In his opening remarks, Assoc. Prof. Dr. Dao Ngoc Tien emphasized that Foreign Trade University strongly believes that international cooperation plays a crucial role in addressing complex global challenges and seizing new opportunities within the global economy. This seminar serves as an excellent opportunity for scholars, researchers, faculty members, and students of the Faculty of International Economics to gain deeper insights into the UAE, thereby fostering future collaboration opportunities, particularly in the field of education.

Before presenting his keynote speech, Ambassador Bader Almatrooshi extended his congratulations on the 15th anniversary of the Faculty of International Economics and presented a bouquet of flowers and a symbolic gift from the UAE to Assoc. Prof. Dr. Hoang Xuan Binh – Dean of the Faculty of International Economics.

On July 17, 2024, the Institute for Enterprise Training and Consulting (iEIT) of Foreign Trade University (FTU) hosted a working session with a delegation from the Korean Management Consulting Company (KMAC).

Attending the meeting on behalf of KMAC were Mr. Kwang Ho Song, Chief Operating Officer, and Mr. Lee Lib, Deputy Director of Customer Management.

Representing iEIT were Assoc. Prof. Dr. Nguyen Van Minh, Director of the Institute for Enterprise Training and Consulting, and Ms. Nguyen Ngoc Bich, Chief of the secretariat at the Institute for Enterprise Training and Consulting.

Building on the success of the "KMAC - FTU: Innovation Ideas 2023" competition, KMAC expressed its desire to continue this initiative with revised and upgraded content to expand its scale, offering more valuable activities for students and businesses through the organizing unit, the Institute for Enterprise Training and Consulting.

Additionally, KMAC mentioned the largest conference series in Korea (ASIA CSCON 24), scheduled for October 2024, which will involve over 3,000 experts from universities and businesses across Asia. During the discussions, KMAC expressed its intention to collaborate with iEIT to invite experts and entrepreneurs from Vietnam to participate in the event, aiming to share experiences and explore cooperation opportunities among countries.

Furthermore, KMAC also expressed a desire for iEIT to conduct research and surveys on Customer Satisfaction Indexes (CSI) in Vietnam across seven sectors (Automobiles, Retail Chains, Convenience Stores, E-wallets, Smartphones, Telecommunications Services, and Banking).

In the open and concise discussion, both parties proposed ideas and developed specific plans and actions for upcoming activities. With maximum effort from the Institute and the University in collaborating with international partners like KMAC, the Institute for Enterprise Training and Consulting at FTU hopes to become a bridge between students, businesses, and international partners in projects that support education, student development, and community value.